Contact Center Solution Engineer (Based in UK)
Zoom(4 days ago)
About this role
Zoom is looking to expand its Global Contact Center Solution Engineering team with customer-focused professionals. The role involves working with advanced contact center technology to improve customer interactions and support the company's innovative communication solutions. It offers an opportunity to influence product development and customer experience in a collaborative environment.
Required Skills
- IVR
- ACD
- CTI
- QM
- WFM
- CRM
- Salesforce
- Zendesk
- Solution Engineering
- Contact Center
About Zoom
zoom.usModernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
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