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CX Assistant at Wellhub - ApplyBlast

CX Assistant

Wellhub

2 months ago

4.2 on Glassdoor

Bucharest, Romania

Onsite

Full Time

Junior

0 applicants

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About this role

The CX Assistant will support user experience by handling email and chat requests, ensuring fast, high‑quality resolutions and maintaining strong satisfaction scores. This entry‑level role focuses on operational excellence, problem identification, and representing the company’s voice to users.

Responsibilities

Manage and resolve user requests through email and chat
Meet daily performance goals and maintain high satisfaction scores
Identify recurring issues and report them to leadership

Skills

About Wellhub

wellhub.com

Headquarters

New York, New York, United States

Company Size

1-10 employees

Founded

2012

View Profile

Wellhub (formerly Gympass) is a corporate wellbeing platform that gives employers a single subscription to connect employees with fitness, mindfulness, nutrition, sleep and broader wellness resources. It aggregates in‑person partners (gyms and studios) and digital content and programs so teams can access classes, coaching and self‑care tools in one place. Employers use Wellhub to support employee health, engagement and productivity while simplifying benefits administration and wellbeing offerings.