CX Enablement and Insights
Smarter Technologies
About this role
The CX Enablement & Insights Lead at Smarter Technologies will focus on scaling customer outcomes through operational standards, insights, and organizational learning. They work across teams to improve delivery processes and ensure consistent customer value in an AI-first environment.
Skills
About Smarter Technologies
smartertech.comSmarterTech is an IT services and digital transformation firm that helps organizations modernize infrastructure, migrate to the cloud, and build custom software. It offers managed IT and helpdesk support, cloud architecture and migration, cybersecurity and compliance services, and data/analytics solutions. SmarterTech focuses on delivering secure, scalable systems and ongoing operational support so businesses can reduce risk and accelerate time-to-value.
Recent company news
Business WireNew Mountain Capital Forms Smarter Technologies through Combination of SmarterDx, Thoughtful.ai, and Access Healthcare
May 19, 2025
Modern HealthcareSmarter Technologies CEO exits, president tapped as successor
Dec 2, 2025
Healthcare IT TodayAccess Healthcare and Smarter Technologies Applying AI to Revenue Cycle Management
Jul 10, 2025
MedCity NewsHow Smarter AI Strikes Back for Hospitals
May 19, 2025
Dallas InnovatesDallas' Smarter Technologies Acquires Irving-Based Pieces, Launches 'SmarterNotes' Clinical AI Solution
Sep 30, 2025
About Smarter Technologies
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Smarter Technologies.
Salary
$140k – $178k
per year