ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

CX Manager at Talkdesk - ApplyBlast

CX Manager

Talkdesk

3 months ago

3.2 on Glassdoor

Western United States

Onsite

Full Time

Manager

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The CX Manager at Talkdesk serves as a trusted advisor and technical consultant for the company's most valuable customers, driving product adoption, optimizing ROI, and ensuring long‑term health through outcome‑based enablement and change management. This hybrid role blends deep technical expertise with strong relationship management, acting as the primary technical point of contact and collaborating across internal teams to align product value with customer goals.

Responsibilities

Drive product adoption and technical enablement for assigned accounts
Build and maintain executive relationships to ensure customer health and retention
Analyze usage data to identify value opportunities and support renewal expansion

Skills

About Talkdesk

talkdesk.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.