CX Operations Analyst | IFS Copperleaf - 1 Year Contract
IFS
About this role
The CX Operations Analyst at IFS Copperleaf is responsible for supporting the Customer Experience organization through data analysis, KPI monitoring, and reporting to enhance operational efficiency and customer outcomes. The role involves collaborating with various teams to provide accurate data insights and support business decisions within a one-year contract.
Skills
Qualifications
About IFS
ifs-institute.comIFS Institute is the nonprofit organization that develops, maintains, and promotes Internal Family Systems (IFS) — the psychotherapy model founded by Richard C. Schwartz. It offers training, certification, continuing education, and an online Learning Hub to support clinicians and allies in applying IFS with fidelity. The Institute also publishes research and clinical resources, runs workshops and events, and maintains a global directory to help people find certified IFS practitioners. Its website provides a customer portal, help center, and storefront for courses and materials.
About IFS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for IFS.
Salary
$80k – $95k
per year
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