CX Partners Analyst - Bilingual

Wellhub(1 month ago)

HybridFull TimeMedior$85,698 - $114,490 (estimated)Business Transformation

About this role

The CX Partners Analyst - Bilingual at Wellhub is a São Paulo-based role within the Business Transformation team focused on supporting US partners and helping deliver a high-quality partner experience. The position acts as a primary contact for partner relations and contributes to maintaining strong, long-term partnerships. It supports Wellhub’s mission to expand workplace wellbeing globally by ensuring partners receive reliable, responsive service.

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Required Skills

Partner Support
Ticket Management
Email Support
Chat Support
WhatsApp Support
Technical Troubleshooting
CRM
Analytics Tools
Critical Thinking
Problem Solving

+5 more

Qualifications

High School Diploma
Technical School Completed
Degree Preferred

About Wellhub

wellhub.com

Wellhub (formerly Gympass) is a corporate wellbeing platform that gives employers a single subscription to connect employees with fitness, mindfulness, nutrition, sleep and broader wellness resources. It aggregates in‑person partners (gyms and studios) and digital content and programs so teams can access classes, coaching and self‑care tools in one place. Employers use Wellhub to support employee health, engagement and productivity while simplifying benefits administration and wellbeing offerings.