CX Systems & Automation Designer
RingCentral(3 months ago)
HybridFull TimeJunior$75,600 - $108,000Customer Experience
Apply NowAbout this role
RingCentral is hiring a CX Systems & Automation Designer to help transform how the company identifies and resolves recurring customer experience issues using systems thinking and automation. The role focuses on improving end-to-end CX workflows and scaling solutions with AI-enabled tools within RingCentral’s customer experience ecosystem. This position is well-suited to a recent graduate or early-career professional who wants hands-on ownership and measurable impact.
Required Skills
- Process Mapping
- Workflow Design
- Process Optimization
- Automation
- AI Tools
- Data Analysis
- Data Visualization
- Cross-Functional Collaboration
- Project Management
- Metrics Tracking
+2 more
Qualifications
- Bachelor's Degree
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