Data Science, Algorithms - Customer Support

Airbnb(3 days ago)

RemoteFull TimeSenior$148,000 - $174,000Customer Support Data Science

About this role

Airbnb is seeking a Data Scientist specialized in ML and Large Language Models to collaborate with cross-functional teams, develop scalable AI solutions, and improve customer support systems. The role involves designing models, leveraging generative AI, and automating workflows in a remote setting. The position targets candidates with relevant experience and advanced degrees, with a focus on natural language processing and machine learning.

View Original Listing

Required Skills

Python
SQL
TensorFlow
PyTorch
NLP
Generative AI
Machine Learning
Data Pipelines
Deep Learning
Model Evaluation

About Airbnb

airbnb.com

Airbnb is a global travel marketplace that connects people seeking short-term lodging and local experiences with hosts who list unique homes, apartments, boutique stays, and activities. Beyond accommodations, it offers curated “Experiences” (tours, classes, guided activities) and tools for hosts such as pricing, calendar management, secure payments, and protection programs. Travelers choose Airbnb for its wide selection of distinctive listings, community reviews and trust-and-safety features, and a convenient booking platform available worldwide.

View more jobs at Airbnb →