Chattermill Analytics Limited
The Data Scientist at Chattermill builds and deploys best-in-class AI models for customer experience intelligence using a mix of custom fine-tuned systems, off-the-shelf LLMs, and pragmatic techniques. This role involves training, evaluating, and integrating machine learning pipelines for tasks like extraction, retrieval, and sentiment analysis while collaborating with engineering and product teams.
Headquarters
London, England, United Kingdom
Company Size
51-200 employees
Founded
2015
Chattermill is an AI-native Voice of Customer and customer feedback analytics platform that unifies fragmented feedback from surveys, reviews, support tickets, social media, and voice calls into precise, AI-powered insights. Using its Lyra AI engine, it automatically tags and categorizes unstructured feedback, enabling CX, Product, and Insights teams to identify issues, prioritize actions, and connect customer insights to business goals. Chattermill serves retail, financial services, travel, and other industries, and integrates with tools like Zendesk, Trustpilot, Qualtrics, and Intercom.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Chattermill Analytics Limited.
11% above the average for this role