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© All Rights Reserved. ApplyBlast.com
Chattermill Analytics Limited
The Senior Machine Learning Scientist will build and ship the next generation of the Customer Experience Intelligence platform, utilizing custom models and LLMs to analyze customer feedback. This role involves training and evaluating ML models, developing LLM-powered features, and designing robust evaluation frameworks to drive product improvements. The position requires close collaboration with engineering and product teams to translate business needs into practical AI solutions.
Headquarters
London, England, United Kingdom
Company Size
51-200 employees
Founded
2015
Chattermill is an AI-native Voice of Customer and customer feedback analytics platform that unifies fragmented feedback from surveys, reviews, support tickets, social media, and voice calls into precise, AI-powered insights. Using its Lyra AI engine, it automatically tags and categorizes unstructured feedback, enabling CX, Product, and Insights teams to identify issues, prioritize actions, and connect customer insights to business goals. Chattermill serves retail, financial services, travel, and other industries, and integrates with tools like Zendesk, Trustpilot, Qualtrics, and Intercom.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Chattermill Analytics Limited.
Chattermill Analytics Limited didn’t post a salary, so this is our estimate from similar listings.
4% above the average for this role