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© All Rights Reserved. ApplyBlast.com
Chattermill Analytics Limited
The Senior Machine Learning Engineer will develop and ship advanced AI models and LLM‑powered features for a customer experience intelligence platform, collaborating with product, engineering, and commercial teams to translate business needs into robust machine‑learning solutions. The role involves training, evaluating, and productionising custom models, building retrieval and summarisation pipelines, and mentoring teammates while contributing to the company’s growth and equity program.
Headquarters
London, England, United Kingdom
Company Size
51-200 employees
Founded
2015
Chattermill is an AI-native Voice of Customer and customer feedback analytics platform that unifies fragmented feedback from surveys, reviews, support tickets, social media, and voice calls into precise, AI-powered insights. Using its Lyra AI engine, it automatically tags and categorizes unstructured feedback, enabling CX, Product, and Insights teams to identify issues, prioritize actions, and connect customer insights to business goals. Chattermill serves retail, financial services, travel, and other industries, and integrates with tools like Zendesk, Trustpilot, Qualtrics, and Intercom.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Chattermill Analytics Limited.
Chattermill Analytics Limited didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role