Dedicated Facilities Technician (Night Shift)

Lightedge(12 days ago)

Kansas City, MOOnsiteFull TimeJunior$61,658 - $82,329 (estimated)Information Technology

About this role

The Dedicated Facilities Technician at LightEdge is a data center–based technician who acts as a frontline contact for dedicated customers while supporting the facility’s critical infrastructure. This role focuses on maintaining operational reliability and delivering a strong customer experience within the Dedicated Support team in Kansas City, MO.

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Required Skills

Customer Service
Incident Triage
Ticketing
Monitoring
Backup Monitoring
Documentation
Server Installation
Network Cabling
Alarm Response
Change Control

+3 more

Qualifications

High School Diploma or Equivalent

About Lightedge

lightedge.com

Lightedge is a hybrid infrastructure provider that delivers end-to-end managed hosting, colocation, cloud, and edge data center services. The company helps enterprises modernize and operate IT environments with hybrid cloud, disaster recovery, security, compliance, and managed services. Lightedge emphasizes a consultative, strategic approach and a distributed metro/edge footprint to improve performance, resiliency, and meet regulatory requirements. Customers rely on its integrated infrastructure, 24/7 support, and SLA-driven operations.

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