NICE

Delivery Solution Architect

NICE

1 month ago
United Kingdom
Hybrid
Full Time
Senior
0 applicants
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NICE
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About this role

The Delivery Solution Architect at NiCE is responsible for guiding the implementation of NICE CXone solutions, providing technical expertise, and ensuring customer success through project leadership and business engagement. The role involves working closely with clients, internal teams, and product stakeholders to support solution delivery and long-term value.

Skills

Qualifications

BS/BA in a technical field (CS/IS/EE)5+ years of customer engagement and CX industry experience3+ years in Technical or Customer Support operations
NICE

About NICE

nice.com

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.

About NICE

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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