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Deskside Support Engineer at Accenture - ApplyBlast

Deskside Support Engineer

Accenture

2 months ago

3.9 on Glassdoor

London, England, United Kingdom

Onsite

Full Time

Junior

0 applicants

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About this role

The Deskside Support Engineer will provide on‑site IT assistance at a customer site in London, handling walk‑up Tech Bar requests and deskside incidents. The role involves troubleshooting hardware and software across Windows and Mac devices, managing tickets in ServiceNow, and acting as the escalation point for remote service desk teams while ensuring compliance with security and configuration standards.

Responsibilities

Provide onsite IT support via Tech Bar and deskside channels
Take ownership of incidents and service requests ensuring SLA compliance
Support end-to-end device lifecycle including builds, provisioning, swaps, and refresh

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.