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Desktop Onsite Technical Support – Onsite Tech Services (Windows) at Voya Financial - ApplyBlast

Desktop Onsite Technical Support – Onsite Tech Services (Windows)

Voya Financial

10 days ago

3.8 on Glassdoor

Boston, Massachusetts, United States

Onsite

Full Time

Medior

0 applicants

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About this role

A detail-oriented and customer-focused Solutions Engineer will deliver white-glove, deskside IT support services to staff in a dynamic financial services environment. The role involves resolving technical issues, supporting operational excellence, and ensuring seamless end-user experiences across hardware, software, mobile, and AV systems. This position requires providing Level 1 and Level 2 deskside and remote support for Windows-based environments while maintaining high-quality service standards.

Responsibilities

Provide Level 1 and Level 2 deskside and remote support for Windows-based environments
Troubleshoot and resolve hardware, software, network access, and user credential issues
Support deployment of software releases, patches, and system upgrades across end-user devices

Skills

About Voya Financial

voya.com

Headquarters

New York, New York, United States

Company Size

5001-10000 employees

Founded

2014

View Profile

We help individuals and employers clear a path to financial confidence with 401(k)s, 403(b)s, 457s, HSAs, FSAs, life, disability & voluntary insurance.