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Ropes & Gray LLP
The Desktop Services Team Lead drives process improvements and enhances customer service while managing the Jira queue and providing hands-on deskside technical support. This leadership role ensures seamless processes, top-notch desk-side support, and an outstanding end-user experience for the Desktop Services team. The position oversees IT onboarding, resolves support tickets, and collaborates with various IT teams to optimize workflows and user satisfaction.
Ropes & Gray is a preeminent global law firm, with more than 1,500 legal professionals serving clients in key centers of business, technology and government.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ropes & Gray LLP.