Desktop Support Administrator

Itero Group(2 months ago)

Washington, DCOnsiteFull TimeMedior$95,231 - $126,804 (estimated)IT

About this role

A DSS Systems Administrator at Itero Group supports a government client's desktop environment, ensuring reliable operation of computing resources and maintaining security and service quality. The position is part of Itero's IT support organization and is suited for a detail-oriented, customer-focused professional with experience in cleared or government environments. Itero Group provides a collaborative culture and a comprehensive benefits package.

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Required Skills

Desktop Support
Ticketing
Troubleshooting
Systems Administration
Hardware Support
Software Support
ServiceNow
Customer Service
Security Mitigation
Installation

+7 more

Qualifications

Associate's Degree
US Citizenship
Clearable
Secret Clearance (Preferred)
A+
Security+
Network+

About Itero Group

iterogroup.com

Itero Group is a digital design and technology studio that partners with organizations to create websites, web and mobile applications, and branded digital experiences. They provide end-to-end services including UX/UI design, product strategy, front- and back-end development, e-commerce and CMS implementations, and ongoing optimization. Itero emphasizes collaborative discovery, rapid prototyping, and data-driven iteration to deliver scalable, user-centered solutions for startups and enterprise clients.