Desktop Support Specialist

Raptor Technologies(19 days ago)

Houston, TX, United StatesOnsiteFull TimeMedior$93,709 - $125,097 (estimated)Information Technology

About this role

The Desktop Support Specialist at Raptor provides hands-on and remote technical administration and support for enterprise and desktop computer systems, acting as the primary administrator of the IT Helpdesk. The role combines traditional desktop support with some office administration and higher-level systems administration responsibilities. This position is based in the Houston office and supports employees across multiple platforms and remote workers.

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Required Skills

Desktop Support
Hardware Support
User Onboarding
User Offboarding
Windows
macOS
Office 365
SharePoint
Jamf
Intune

+8 more

About Raptor Technologies

raptortech.com

Raptor Technologies provides integrated school safety software that helps K–12 districts screen visitors, track volunteers, report on drills, respond to emergencies, and reunite students with families. Their platform combines visitor/ID screening, volunteer management, drill reporting and reunification tools with real‑time emergency response features to support administrators and first responders. Positioned as the “Gold Standard in School Safety Software,” Raptor emphasizes ease of deployment, district-level reporting, and integrations with existing school systems to improve safety and compliance.