Desktop Support Analyst II

DYOPATH(5 days ago)

Bothell, WAOnsiteFull TimeMedior$30,000 - $30,000IT Support

About this role

A Desktop Support Analyst II provides technical support for end users by troubleshooting hardware and software issues, maintaining endpoint operations, and mentoring junior staff. The role emphasizes advanced problem-solving, documentation, and process improvements within an on-site environment.

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Required Skills

troubleshooting
Hardware
Software Support
Windows
Microsoft 365
Active Directory
Help Desk
ITIL
Customer Support
Documentation

Qualifications

Bachelor’s Degree in Computer Science or related field
A+ Certification

About DYOPATH

dyopath.com

Sucuri is a website security company that provides cloud-based protection and remediation services for websites and web applications. Its core offerings include a website firewall (WAF), DDoS mitigation, malware detection and removal, continuous security monitoring, and a performance-oriented CDN. Sucuri targets small-to-medium businesses, agencies, and hosting providers with managed incident response, cleanup services, and an easy-to-use support portal. The platform integrates with popular CMSs (WordPress, Joomla, Drupal) and emphasizes fast remediation and ongoing site hardening.

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