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Desktop Support Specialist at SailPoint Technologies - ApplyBlast

Desktop Support Specialist

SailPoint Technologies

7 months ago

4.7 on Glassdoor

Austin, Texas, USA

Onsite

Full Time

Junior

1 applicant

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About this role

This role involves providing technical support to SailPoint crew members, troubleshooting hardware and software issues, managing user accounts, and supporting IT infrastructure. The position requires a proactive approach to resolving support tickets, creating documentation, and escalating complex issues, with a focus on onboarding new team members and maintaining IT services.

Skills

Qualifications

HS Diploma or equivalent

About SailPoint Technologies

sailpoint.com

Headquarters

Austin, Texas, United States

Company Size

1001-5000 employees

Founded

2005

View Profile

SailPoint Technologies is an enterprise identity security company offering a unified platform to secure every identity—human, machine, and AI. Their platform dynamically adjusts access, automates decisions, and enforces least privilege across organizations, helping enterprises defend against identity threats and operationalize zero trust. SailPoint serves industries including financial services, healthcare, manufacturing, and government, and is recognized as a leader in Identity Governance and Administration.