Service Support Analyst (San Francisco)
Fenwick(1 month ago)
About this role
The Service Support Analyst in the Information Technology department provides first‑line investigation, diagnosis and resolution of hardware, operating system, network and application issues for end‑users. The role involves responding to user calls, installing equipment, and supporting video‑conference tools.
Required Skills
- Customer Service
- Hardware Support
- Software Installation
- Ticketing Systems
- Video Conferencing
- Windows OS
- Communication
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