Developer Support Engineer

LiveKit(1 month ago)

RemoteFull TimeJunior$61,923 - $83,283 (estimated)COGs

About this role

A Developer Support Engineer at LiveKit serves as the first point of contact for technical support to a global community of developers using their multimodal AI interfaces. This role involves triaging and diagnosing issues, providing direct assistance or escalating more complex problems, and collaborating with internal teams to improve the developer experience. The ideal candidate is experienced in developer support, possesses strong problem-solving skills, and has familiarity with APIs and networking basics.

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Required Skills

Developer Support
Technical Support
Problem Solving
Debugging
API Familiarity
SDK Familiarity
Networking Basics
Clear Communication
Troubleshooting
Documentation

+9 more

About LiveKit

livekit.io

LiveKit is an open source agent framework and cloud platform that enables the creation of applications capable of voice, video, and physical interactions. Its technology allows developers to build real-time AI agents that can see, hear, and speak, offering tools that support functionalities such as low-latency communication and powerful integration with telephony systems. LiveKit is designed for developers and enterprises alike, providing a flexible low-latency infrastructure that handles millions of concurrent calls, thereby allowing businesses to scale their operations effectively.