Digital AI Senior Professional Services Consultant

United States - Genesys Cloud Services, Inc.

7 days ago

Toronto, Canada

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

An AI Consultant at Genesys designs, develops, and delivers customized AI-driven solutions using Genesys platforms. The role involves consulting on AI products, leading project execution, and ensuring post-deployment value realization.

Skills

Qualifications

BS/MS/BA or equivalent in Computer Science, Engineering or related field6+ Years of experience leading software development/Professional services projects in a technical capacity3+ Years of experience with commercial IVR applications, Routing, Bots and development experience in appropriate development tools, Advanced Speech Recognition engines3+ Years of experience working with bots on platforms like Google Dialogflow and Amazon Lex. Must include webhook/fulfillment experience and development skillsUnderstanding of the IVR application architecture including web components, telephony, caching, prompt servers, ASR and operational diagnostics

About United States - Genesys Cloud Services, Inc.

genesys.com

Rocket is a performance optimization tool designed to enhance website loading speed and overall user experience. By automatically optimizing scripts and implementing lazy loading technologies, it ensures that essential content is prioritized while reducing unnecessary resource loading. The platform is particularly beneficial for developers looking to improve site speed on both mobile and desktop, leading to increased engagement and better search engine rankings. Rocket's solutions are known for their ease of integration and effectiveness in boosting website performance metrics.