Digital Customer Growth Account Manager
Tricentis(9 days ago)
About this role
A Digital Customer Growth Account Manager (CGAM) at Tricentis manages a large portfolio of customer accounts, focusing on driving renewals, mitigating risks, and enhancing the customer journey through digital channels. The role involves leveraging data-driven insights and scaled programs to foster customer success in a primarily digital, self-serve environment.
Required Skills
- Customer Success Platforms
- CRM
- Analytics
- In-App Messaging
- Data Analysis
- Customer Journey
- Negotiation
- Account Management
- Digital Engagement
- Communication
About Tricentis
tricentis.comAccelerate software testing to keep pace with Agile and DevOps - with the industry's most innovative automated software testing tools.
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