Digital Customer Success Specialist
Thomson Reuters(1 month ago)
About this role
A Digital Customer Success Specialist on the Legal Customer Success team builds proactive, scaled digital experiences to increase customer value and product adoption across the customer journey. The role focuses on developing customer-centric communication strategies and experimenting with tools and approaches to expand reach and impact. It supports onboarding, automated nurture campaigns, and data-informed interventions to drive satisfaction and retention.
Required Skills
- Customer Success
- Email Automation
- In-Product Messaging
- Campaign Design
- Segmentation
- Data Analysis
- Onboarding
- Project Management
- Communication
- Experimentation
About Thomson Reuters
tr.comThomson Reuters empowers professionals with cutting-edge technology solutions informed by industry-leading content and expertise.
View more jobs at Thomson Reuters →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Thomson Reuters
Similar Jobs
Digital Customer Growth Account Manager
Tricentis(10 days ago)
Manager, Scaled Customer Success
McAfee(25 days ago)
Customer Success Manager, Scale
Netskope(12 days ago)
CX Digital Success Manager
EDB(23 days ago)
Customer Success Digital Programs Manager
Mixpanel(24 days ago)
Digital Customer Success Program Lead
SmartBear(2 months ago)