Digital Customer Retention Specialist

Blackbaud(14 days ago)

RemoteFull TimeSenior$60,000 - $80,000Customer Retention

About this role

Blackbaud is seeking a Digital Customer Retention Specialist to support its digital customer retention initiatives in an emerging market. The role involves managing the renewal process, engaging with customers through digital channels, and developing retention strategies to ensure customer satisfaction and loyalty.

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Required Skills

CRM
Digital Engagement
Customer Success
Email Marketing
Data Analysis
Renewals
SaaS
Proactive Support
Negotation
Gainsight

About Blackbaud

blackbaud.com

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