Digital Customer Success Coordinator (Manila)

Payscale(29 days ago)

HybridFull TimeJunior$71,812 - $95,182 (estimated)Customer & Services

About this role

Payscale is seeking a junior Customer Success professional to manage digital outreach campaigns using Gainsight, focusing on onboarding, adoption, and renewal processes. The role involves creating customer-facing content, configuring campaigns, and analyzing performance to optimize customer engagement and retention. This position is integral to supporting clients' pay strategies and fostering positive customer relationships in a SaaS environment.

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Required Skills

Gainsight
Campaign Management
Customer Success
Email Marketing
Lifecycle Management
Content Creation
Data Analysis
Customer Relationship
SaaS
Automation

About Payscale

www.payscale.com

Payscale is a leading compensation management and data analytics platform that empowers organizations to make informed pay decisions by providing access to real-time compensation data and advanced analytics. By leveraging a vast array of data points, Payscale offers solutions such as Marketpay, Payfactors, and Paycycle, designed to meet diverse compensation needs, from salary benchmarking to pay cycle management. Trusted by Fortune 500 companies and HR leaders, Payscale aims to transform compensation strategies into key competitive advantages for businesses.

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