Digital Customer Success Specialist - Onboarding
Thomson Reuters(1 month ago)
About this role
A Digital Customer Success Specialist - Onboarding at Thomson Reuters supports the Legal Customer Success organization by scaling onboarding and digital engagement programs. The role focuses on driving product adoption, retention, and customer satisfaction through data-informed, scalable approaches and automation. It is an early-career position suited for candidates with customer-facing experience in B2B SaaS.
Required Skills
- Customer Success
- Onboarding
- Data Analysis
- Communication
- Troubleshooting
- Gainsight
- Project Management
- Email Automation
- In-Product Messaging
- Customer Education
About Thomson Reuters
tr.comThomson Reuters empowers professionals with cutting-edge technology solutions informed by industry-leading content and expertise.
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