Digital Customer Success Product Manager

Domino Data Lab(8 days ago)

HybridFull TimeSenior$130,000 - $162,000Product

About this role

Udemy is hiring a Digital Customer Success Product Manager to lead the development and optimization of digital products and experiences that improve customer success outcomes. The role focuses on using data-driven insights to build scalable, customer-facing solutions that drive satisfaction and retention. You will work within a cross-functional environment to align product strategy with business goals and customer needs.

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Required Skills

Product Management
Data Analysis
CRM
Customer Success
Roadmapping
Cross Functional
Stakeholder Management
Innovation
Business Systems

About Domino Data Lab

careerpuck.com

Puck (Careerpuck) is a talent discovery platform that helps companies "find your people" by surfacing curated candidate and team profiles. It focuses on improving candidate quality and cutting through sourcing noise with features like exploreable team profiles and daily highlights. Puck offers an app and paid plans for hiring teams and recruiters, delivering candidate insights and streamlined workflows. Teams use it to speed sourcing and make higher‑confidence hiring decisions.