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Digital Localization Manager at Genesys - ApplyBlast

Digital Localization Manager

Genesys

4 months ago

United Kingdom

Hybrid

Full Time

Senior

0 applicants

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About this role

A Digital Localization Manager at Genesys leads the strategy and operations for scaling multilingual experiences across the company's global digital ecosystem. The role involves developing scalable localization processes, managing vendor partnerships, optimizing translation technologies, and ensuring high-quality, culturally relevant content for worldwide audiences.

Responsibilities

Develop and evolve global digital localization strategy
Manage end-to-end localization workflows across digital channels
Build partnerships with translation vendors and stakeholders
Optimize localization technologies and automation platforms
Establish quality standards and measure program performance

Skills

Qualifications

Bachelor's degree in Localization, International Business, or related field4+ years of experience in digital localizationExperience managing enterprise localization programsProficiency in CMS and TMS platformsProfessional proficiency in one or more languages besides English

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.