Direct Marketing Specialist

American Airlines

3 months ago

Auckland, New Zealand

Hybrid

Full Time

Medior

0 applicants

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About this role

The Direct Marketing Specialist – Member Retention at the AA focuses on improving member longevity through data-driven retention initiatives and communications. The role supports the organisation’s transformation by contributing to member engagement strategy and ensuring cohesive retention efforts across teams. It operates at the intersection of marketing operations, lifecycle management, and member support to strengthen member relationships and reduce churn.

Skills

Qualifications

Relevant Marketing Qualification

About American Airlines

aa.com

American Airlines is a major U.S. commercial airline that provides scheduled domestic and international passenger and cargo air transportation. It operates a large hub-and-spoke network with a sizable fleet and is a founding member of the Oneworld alliance, serving both business and leisure travelers. The company offers corporate travel solutions, cargo services, an AAdvantage frequent-flyer program, and digital booking and travel-management tools from its headquarters in Fort Worth, Texas.