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Direct Response Representative at Genesys - ApplyBlast

Direct Response Representative

Genesys

4 months ago

Durham, NC, USA

Hybrid

Full Time

Junior

0 applicants

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About this role

A Direct Response Representative at Genesys drives early-stage revenue growth by converting high-intent inbound demand into qualified pipeline opportunities for the Genesys Cloud platform. This role involves building customer relationships, delivering product demonstrations, and collaborating with sales teams to transition prospects into measurable deals. The position serves as a foundational role within the direct sales team, focusing on influencing organizations to evaluate customer experience technology.

Responsibilities

Manage inbound lead flow for rapid qualification and conversion
Drive pipeline growth by aligning customer needs with solutions
Engage prospects through consultative conversations uncovering challenges
Deliver high-level product demonstrations communicating platform value
Collaborate with sales teams to transition opportunities

Skills

Qualifications

Bachelor degree in Business or MarketingEquivalent military service experience

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.