Director, Account Services

The Director, Account Services leads the New Accounts and Maintenance area within the Account Services function, overseeing operations such as account opening, maintenance, cashiering, and quality control. Reporting to the Vice President, this hands-on role involves managing a team of experienced associates, serving as the primary escalation point for complex account issues, and ensuring regulatory compliance and process efficiency. The position requires strong leadership in broker-dealer and RIA operations to maintain service standards and drive continuous improvement.