Director, Agent Product Management

Liberate(1 month ago)

San Francisco, CAOnsiteFull TimeDirector$231,662 - $307,351 (estimated)Agent Delivery

About this role

The Director, Agent Product Management will build and scale a forward-deployed Agent PM organization responsible for driving customer outcomes and translating customer problems into decision-grade roadmap inputs for Platform Product. The role owns delivery execution and forecasting tied to ARR commitments and reduces bespoke delivery by turning recurring use cases into reusable platform capabilities. This position is at a Series-B AI company focused on insurance automation and requires a high-ownership leader who can operate with executive presence in production environments.

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Required Skills

Product Management
Team Leadership
Roadmap Prioritization
Delivery Execution
Forecasting
Capacity Planning
Customer Discovery
Problem Definition
Cross-Functional Leadership
Executive Communication

+6 more

About Liberate

liberateinc.com

Liberate Voice AI provides conversational voice AI that answers inbound calls with human‑like dialogue, enabling 24/7 support and answering 100% of calls with no wait time. The platform automates routine interactions to deliver consistent 5‑star service while freeing live agents to focus on higher‑value or complex issues. Organizations use Liberate to eliminate hold time, scale voice support, and improve overall customer experience without adding headcount.