Sendbird

Forward Deployed Product Manager

Sendbird

4 months ago
San Mateo, CA
Hybrid
Full Time
Medior
0 applicants
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Sendbird
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About this role

A Forward Deployed Product Manager at Sendbird leads customer deployments of the AI Agent platform from pilot to production and acts as the connective tissue between customer insights and the core product roadmap. The role supports delivering production-grade agents that provide measurable business value and contributes to internal tooling and playbooks to enable faster, reliable deployments. This position is hybrid based in San Mateo and requires frequent travel.

Skills

Qualifications

CS Degree or Equivalent
Sendbird

About Sendbird

sendbird.com

Sendbird is an AI customer experience platform for enterprises that powers intelligent, omnichannel customer service across chat, voice, and automation. Its adaptable AI agent platform helps businesses deliver conversational experiences that boost engagement and customer loyalty. Sendbird provides APIs and products to embed AI-driven support into apps and workflows, with enterprise-grade features and global operations (offices in San Mateo, Seoul, and Singapore).

About Sendbird

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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