Director, AI & CX Systems
Wealthsimple
About this role
A Leader of AI & CXO Systems at Wealthsimple invents the future of AI-powered customer experiences by designing platforms, intelligence layers, and content ecosystems that enable millions of interactions. The role focuses on creating scalable, autonomous, and efficient customer experiences through AI and systems architecture.
Skills
About Wealthsimple
wealthsimple.comWealthsimple is a Toronto-based fintech that offers a consumer finance platform combining automated investing, commission-free trading, banking (high‑interest chequing and savings), and a cash‑back credit card. It provides low‑fee managed portfolios (robo‑advisor) alongside access to human financial planners, tax and retirement tools, and investment products designed for long‑term wealth building. The company emphasizes simple digital experiences, accessible pricing, and integrated services as an alternative to traditional banks, serving customers primarily in Canada, the U.S., and the U.K.
Recent company news
French health insurer Alan raises $158-million, including from Shopify and Wealthsimple CEOs
1 day ago
Finovate Global Canada: Wealthsimple’s $10 Billion Valuation and a Look at Investment Trends
Oct 31, 2025
Wealthsimple announces $750 million equity round at $10 billion post-money valuation to accelerate growth
Oct 27, 2025
Wealthsimple Announces $750 Million Equity Round at $10 Billion Post-Money Valuation to Accelerate Growth
Nov 3, 2025
Wealthsimple Named 2026 CIX Innovator of the Year
3 weeks ago
About Wealthsimple
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Wealthsimple.
Salary
$116k – $171k
per year
More jobs at Wealthsimple
Similar Jobs
Staff AI Engineer
Commonwealth Bank of Australia
Application Engineer (AI Automation)
Pure Storage
Lead / Sr. Manager – AI/ML Engineering
GOV.UK
Director of AI Data Intelligence - CX
The Hartford
Manager, CX Consumer Content and Knowledge Systems
Coinbase
Principal Engineer – AI / ML (Speech, Voice & GenAI Architecture)
Stryker