Director AI/ML - Performance & Supportability

Zscaler(6 months ago)

HybridFull TimeDirector$185,909 - $245,927 (estimated)Software Engineering

About this role

The Director of Software Engineering for Zscaler’s ZDX team will lead strategy and growth for engineering and product teams focused on delivering a fast, reliable, and user-centric digital experience. This Bangalore-based, hybrid role partners across product, support, and SRE to improve product performance, supportability, and operational excellence. The director will drive initiatives that scale distributed systems, telemetry, and intelligence to accelerate issue resolution and customer outcomes.

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Required Skills

Distributed Systems
Performance Optimization
Reliability Engineering
Telemetry
Incident Management
Root Cause
Machine Learning
AIOps
SRE
Cloud Infrastructure

+4 more

About Zscaler

zscaler.com

Zscaler is a cloud-native enterprise security company that delivers a zero‑trust platform to secure users, devices, and applications by inspecting traffic and enforcing access policies in the cloud. Its Zero Trust Exchange and SASE/SSE offerings — including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), cloud firewall, browser isolation, and data protection — let organizations replace legacy VPNs and backhauled security with direct-to-cloud, policy-driven controls. Serving global enterprises, Zscaler applies AI/ML and automation for threat protection, data loss prevention, and scalability across hybrid/multi‑cloud, IoT/OT, and B2B environments to accelerate secure digital transformation.