Director - Call Center General Manager
AT&T
About this role
A Director - Call Center General Manager at AT&T leads a large consumer contact center of 500–1,000 employees, ensuring the center operates in alignment with organizational goals. This senior role focuses on organizational leadership, stewarding employee and union relationships, and driving strategic initiatives across the contact center.
Skills
Qualifications
About AT&T
att.comShop deals on new phones, including iPhone 16 & Galaxy S25, unlimited data plans & AT&T Fiber. Get 24/7 support, pay bills, and manage your account online.
Recent company news
AT&T NewsroomAT&T Announces $250 Billion Commitment to Advance U.S. Connectivity
2 days ago
Yahoo FinanceAT&T Inc. (T) Plans Major Fiber Expansion to 60 Million Locations by 2030
8 hours ago
MarketBeatAT&T Inc. $T Shares Sold by Mackenzie Financial Corp
4 hours ago
Dallas InnovatesThe Last Word: AT&T on the Famous First Words That Launched an Industry 150 Years Ago
16 hours ago
The Journal News | lohud.comAT&T investing $250B to keep pace with AI. New details on hiring spree
18 hours ago
About AT&T
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for AT&T.
Salary
$155k – $233k
per year