Director, Care Experience Insights and Operations
ClinchTalent / Error / 404(14 days ago)
About this role
The Director of Care Experience Insights and Operations leads research initiatives and utilizes data analytics to enhance patient experience across MUSC Health. The role focuses on developing and optimizing survey methods, analyzing patient feedback, and driving innovation to improve healthcare services. It supports strategic goals by providing insights and ensuring compliance with survey standards.
Required Skills
- Survey Design
- Data Analysis
- Data Visualization
- Patient Experience
- Qualtrics
- PowerBi
- SQL
- Journey Mapping
- Healthcare Research
- Voice of the Patient
Qualifications
- Bachelor's Degree
- 9 years progressive work experience
- 4 years management experience
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