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Director, Client Success (AOS) at WellSky - ApplyBlast

Director, Client Success (AOS)

WellSky

1 month ago

3.3 on Glassdoor

Overland Park, Kansas, United States

Onsite

Full Time

Director

0 applicants

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About this role

The Director, Client Success leads a team focused on revenue retention, referenceability, and growth for the Advisory & Outsourced Services division. This role involves developing client success programs, managing key performance indicators, and fostering strong relationships with internal stakeholders and clients. The position requires strategic planning to improve client satisfaction, reduce churn, and drive long-term success.

Responsibilities

Lead client success team to drive revenue retention and growth
Develop client programs to enhance utilization and satisfaction
Monitor KPIs and ROI metrics to report client health to leadership

Skills

About WellSky

wellsky.com

Headquarters

Overland Park, Kansas, United States

Company Size

1001-5000 employees

Founded

1980

View Profile

WellSky is a healthcare technology company that develops AI-powered software solutions, analytics, and services to create a more effective, inclusive, and sustainable healthcare system. The company serves providers, payers, patients, and life sciences organizations with solutions spanning home and post-acute care, care management, connected care networks, and predictive analytics. WellSky's platform enables coordination across healthcare and community-based organizations to support whole person care.