Director Client Success, PBM

Rightway(3 days ago)

HybridFull TimeSenior$150,000 - $180,000Client Success

About this role

The Director, Client Success at Rightway will oversee the Client Success team within the Pharmacy Benefit Management (PBM) division, focusing on client retention, satisfaction, and growth. They will develop strategies, manage relationships, and lead operational improvements to ensure client success and organizational scalability.

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Required Skills

Client Management
Healthcare
Benefits
Strategy
Operations
CRM
Leadership
Account Management
Team Building
Cross-Functional

About Rightway

rightwayhealthcare.com

Rightway Healthcare is a technology-enabled clinical care navigation and benefits company that helps employers and health plans connect members with high-quality, cost-effective care. It pairs clinician-led navigation with a transparent, outcomes-focused pharmacy benefits management (PBM) offering to simplify access, reduce unnecessary spend, and improve medication and treatment decisions. Rightway’s platform combines data-driven insights, care teams, and digital tools to personalize guidance, coordinate referrals, and drive better clinical and financial outcomes.

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