Director Comprehensive Access Center Ops
Well(1 month ago)
About this role
The Comprehensive Access Center Operations Director at WellStar is a senior leader accountable for the development and operational effectiveness of the system-wide patient access center. The role serves as a subject-matter expert in enterprise patient access and quality management, partnering with clinical, facility, and system leadership to align services with organizational goals and community needs.
Required Skills
- Leadership
- Change Management
- Scheduling
- Performance Improvement
- KPI Management
- Epic Cadence
- Epic Radiant
- Microsoft Excel
- Customer Service
- Budgeting
+2 more
Qualifications
- Bachelors (Health Administration)
- Bachelors (Other)
- Masters (Health Administration) - Preferred
- Masters (Business Administration) - Preferred
- CHFP (Certified Healthcare Financial Professional) - Required within 120 days
- Epic Cadence Certification - Preferred
- Epic Radiant Certification - Preferred
- CHAM - Preferred
About Well
wellstar.orgWellstar Health System is the largest and most integrated healthcare system in Georgia, operating hospitals, affiliated medical groups, urgent care centers and tailored health plans across the state. It offers comprehensive care in virtually all medical specialties — including primary care, heart care, cancer treatment, neurological services and women's health — through inpatient, outpatient and virtual channels. Nationally and locally recognized for high-quality, patient-centered care and exceptional caregivers, Wellstar emphasizes coordinated, accessible services and easy ways to find and schedule care.
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