Langley Federal Credit Union
The Director of Contact Center is responsible for the strategic growth, direction, and operational effectiveness of the Contact Center at Langley Federal Credit Union. This role develops business plans, directs sales and service efforts, and ensures a high-quality member experience through assigned delivery channels. The position involves conducting organizational reviews, providing input for annual business plans, and monitoring results to recommend strategic goals.
Langley Federal Credit Union is a member-owned, non-profit credit union offering personal and business banking services across Virginia, including locations in Hampton, Newport News, Williamsburg, Chesapeake, Norfolk, Suffolk, and Virginia Beach. They provide a comprehensive suite of financial products including checking and savings accounts, mortgages, auto and personal loans, credit cards, and wealth management and insurance services. Langley is recognized among Forbes' Best-In-State Credit Unions in Virginia.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Langley Federal Credit Union.
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