Director, Customer Experience
ciginsurance
About this role
The Director, Customer Experience at Capital Insurance Group defines and executes the organization's policyholder experience strategy, leading cross-functional initiatives to improve retention, reduce cancellations, and enhance lifetime value.
Skills
About ciginsurance
ciginsurance.comImperva Incapsula is a cloud-based security and content-delivery platform that protects and accelerates websites and web applications. It provides a Web Application Firewall (WAF), DDoS protection, a global Content Delivery Network (CDN), bot management, and load balancing to ensure availability and fast performance. Operating at the edge, Incapsula delivers real-time threat intelligence, automated protection, and scalable security across global nodes. Enterprises rely on Incapsula for centralized security management, reduced latency, and improved user experiences at scale.
About ciginsurance
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for ciginsurance.
Salary
$122k – $204k
per year