Director, Customer Marketing
Ivalua(26 days ago)
About this role
The Director, Customer Marketing will define and lead the global customer marketing strategy to engage, enable, and expand relationships across enterprise accounts. This role focuses on driving platform adoption, satisfaction, and growth from onboarding through advocacy by partnering closely with Product Marketing, Sales, Customer Success, and R&D. The leader will also shape executive programs, global storytelling, and customer events to amplify customer success and inform product direction.
Required Skills
- Lifecycle Marketing
- Retention
- Customer Advocacy
- Engagement
- Segmentation
- Data Insights
- Content Strategy
- Storytelling
- Event Strategy
- Community Building
+5 more
About Ivalua
ivalua.comIvalua is a global leader in AI-powered procurement software offering a unified source-to-pay platform for complete spend and supplier management. Its suite covers sourcing, procurement, contract and supplier management, invoicing and analytics to help organizations control costs, mitigate supplier risk and automate procurement processes. The platform emphasizes configurability and AI-driven insights to support complex, enterprise-scale procurement transformations. Customers use Ivalua for end-to-end visibility, supplier collaboration and scalable digital procurement programs across industries and geographies.
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