Director, Customer Success, EMEA (12 month Fixed Term Contract, London, Remote Based)
Coursera
About this role
Coursera is seeking a Director of Customer Success to oversee their Corporate, Campus, and Government sectors in Europe. The role involves leading a team of Customer Success Managers, developing strategies for customer engagement, and influencing product and sales strategies to ensure customer satisfaction and revenue growth.
Skills
About Coursera
coursera.orgCoursera is a global online learning platform that partners with top universities and companies to offer MOOCs, guided projects, professional certificates, specializations, and fully accredited degrees. It provides flexible, self-paced and instructor-led courses across business, technology, data science, arts, and more, with verified certificates and credentials for career advancement. Millions of learners use Coursera for skills training and hands-on projects, while organizations use Coursera for Business to train teams at scale. The platform emphasizes academic rigor and industry relevance through its university and corporate partnerships.
Recent company news
GovTechCoursera and Udemy to Merge in $2.5B Deal
Dec 17, 2025
CFO DiveCoursera picks outsider for interim CFO amid AI push
Nov 19, 2025
Simply Wall StCoursera Udemy Combination Puts AI Growth Vision And Valuation In Focus
2 weeks ago
Yahoo FinanceCoursera to buy Udemy, creating $2.5 billion firm to target AI training
Dec 17, 2025
TradingViewCoursera, Inc. SEC 10-K Report
1 week ago
About Coursera
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Coursera.
Salary
$100k – $140k
per year
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