Enterprise Customer Success Manager

Domino Data Lab(1 month ago)

HybridFull TimeSenior$106,000 - $133,000Customer Success

About this role

The Large Enterprise Customer Success Manager at Udemy partners with enterprise customers post-sale to ensure successful adoption of Udemy Business and realization of learning outcomes. The role focuses on building trusted executive relationships, supporting long-term customer value, and influencing cross-functional teams to align product and go-to-market strategies. It contributes to customer advocacy and helps shape the customer experience at scale.

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Required Skills

Strategic Thinking
Project Management
Communication
Collaboration
Resourcefulness
Account Management
Executive Relations
Customer Success
Revenue Growth
Renewals

+9 more

About Domino Data Lab

careerpuck.com

Puck (Careerpuck) is a talent discovery platform that helps companies "find your people" by surfacing curated candidate and team profiles. It focuses on improving candidate quality and cutting through sourcing noise with features like exploreable team profiles and daily highlights. Puck offers an app and paid plans for hiring teams and recruiters, delivering candidate insights and streamlined workflows. Teams use it to speed sourcing and make higher‑confidence hiring decisions.