Customer Success Manager
Coursera
About this role
A Customer Success Manager at Coursera manages enterprise accounts within the Asia region, serving as a trusted advisor to drive platform utilization, customer retention, and growth. The role involves working closely with clients across business, government, and higher education sectors to articulate value and ensure customer success.
Skills
About Coursera
coursera.orgCoursera is a global online learning platform that partners with top universities and companies to offer MOOCs, guided projects, professional certificates, specializations, and fully accredited degrees. It provides flexible, self-paced and instructor-led courses across business, technology, data science, arts, and more, with verified certificates and credentials for career advancement. Millions of learners use Coursera for skills training and hands-on projects, while organizations use Coursera for Business to train teams at scale. The platform emphasizes academic rigor and industry relevance through its university and corporate partnerships.
Recent company news
GovTechCoursera and Udemy to Merge in $2.5B Deal
Dec 17, 2025
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Nov 19, 2025
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2 weeks ago
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Dec 17, 2025
TradingViewCoursera, Inc. SEC 10-K Report
1 week ago
About Coursera
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Coursera.
Salary
$80k – $100k
per year