Director, Customer Success
United States - Genesys Cloud Services, Inc.(1 month ago)
About this role
The Director, Customer Success Management at Genesys leads and develops a team focused on customer growth and retention, advocating for customers’ journeys and outcomes. The role aligns products, services, and cross-functional resources to help customers realize business value and long-term loyalty.
Required Skills
- Team Leadership
- Executive Reviews
- Quarterly Reviews
- Data Analysis
- Customer Advocacy
- Risk Management
- Coaching
- Collaboration
- Salesforce
- Gainsight
+2 more
Qualifications
- Bachelor's or Advanced Degree in Technology or Business
About United States - Genesys Cloud Services, Inc.
genesys.comRocket is a performance optimization tool designed to enhance website loading speed and overall user experience. By automatically optimizing scripts and implementing lazy loading technologies, it ensures that essential content is prioritized while reducing unnecessary resource loading. The platform is particularly beneficial for developers looking to improve site speed on both mobile and desktop, leading to increased engagement and better search engine rankings. Rocket's solutions are known for their ease of integration and effectiveness in boosting website performance metrics.
View more jobs at United States - Genesys Cloud Services, Inc. →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at United States - Genesys Cloud Services, Inc.
Lead Developer (SQL,Python)
United States - Genesys Cloud Services, Inc.(1 day ago)
Computational Linguist
United States - Genesys Cloud Services, Inc.(1 day ago)
Principal PS Consultant – WEM - Quality Management and Speech & Text Analytics
United States - Genesys Cloud Services, Inc.(1 day ago)
Senior Frontend Developer
United States - Genesys Cloud Services, Inc.(1 day ago)