Director, Customer Success
nbme
About this role
NBME is seeking a Director of Customer Success to lead a team that supports the use of NBME's assessment products and services in medical education and health professions. The role involves stakeholder engagement, strategic planning, and collaboration across departments to ensure customer satisfaction and alignment with NBME's mission.
Skills
Qualifications
About nbme
nbme.orgNBME is a nonprofit organization that develops and administers standardized medical assessments used in medical education and licensing. It offers NBME Self-Assessments, NBME Subject Exams, IFOM, and other assessment tools for examinees and educators, along with prep resources and bundles. The platform supports preparation for USMLE steps and clinical science exams, providing benchmarking and analytics to learners and medical schools. Its work aims to uphold rigorous assessment standards to improve medical education and protect public health.
About nbme
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for nbme.
Salary
$144k – $190k
per year